Ford Owners Problems, Defects, Complaints

Do you own a 2012 – 2019 in-warranty Ford car, truck, van or SUV that produces one or more of the following symptoms / problems, and at least one of the symptoms/problems has been subject to 3 or more repair attempt visits at a California Ford dealership(s) during the original 3 year / 36,000 mile factory new vehicle limited warranty, “powertrain” warranty, 5 year / 100,000 mile diesel engine warranty or Ford Certified Pre-Owned Warranty? A number of the new Ford vehicles have engine problems, transmission problems, electrical problems, SYNC problems, “CHECK ENGINE” warning light problems, SRS/Airbag problems, paint defects, engine oil leaks, and other owner problems and complaints. If this sounds like one or more symptoms of your vehicle, you may have a Ford vehicle that qualifies for coverage under California’s Lemon Law. You could receive your money back or a new replacement Ford vehicle. Your problems and complaints may be with the 4 cylinder, 6 cylinder, 8 cylinder, or “Hybrid” model Fords.

If you feel that you meet the “3 or more repair attempts” criteria noted above, please call us at the toll-free number below to receive a FREE Lemon Law case review and evaluation of your vehicle. PLEASE NOTE: If the vehicle is used for “business purposes,” a lemon law claim/case cannot be brought on that vehicle if there are more than 5 vehicles registered to the owner/business.

Cases that are accepted will typically be done at no cost to you (attorney’s fees billable to auto manufacturer under statute if attorney settles case). In certain circumstances, a small “contingency fee” is deducted on very difficult cases, and the fee is normally deducted from your settlement, so there is no “out of pocket” by the consumer.

We would like to stress that entire product line of all Ford model cars, trucks, vans, SUV’s and Crossovers are among an elite group of the highest quality and most technologically advanced vehicles on the market, and that the issues noted above will likely not happen to most owners of these vehicles. That being said, despite a manufacturer’s best efforts, some Ford vehicles will turn out to be “lemons” by their qualifying warranty repair histories, and substantial impairment to use and/or safety under the statute. For these vehicles California’s largest lemon law firm can be a great asset to consumers in getting their legal entitlement under the California Lemon Law.

The California Lemon Law protects consumers that purchase or lease a new or used in-warranty Ford vehicles in the state of California, register them here via paying California tax and license (registration), and have their warranty repairs performed at factory authorized California Ford dealership locations. Consumers must keep their warranty work receipts, or gain a “warranty repair history” printout from the dealership to prove the repairs/repair visits that have taken place.

Our lemon law statute in California provides the manufacturer of your vehicle with a “reasonable” number of repair attempts to rectify the problem/symptom. The number of repair visits necessary to be “reasonable” is relative to how many months the car has been in warranty service, the description and substantiality of the symptom/problem, and the number of miles currently on the car. It should be noted that contrary to what you may read in your vehicles warranty book, California has no requirement for “arbitration”, allowing the consumer to directly seek and retain legal counsel to represent them in a “lemon law” case.

Manufacturer’s “Customer Assistance Centers” give out “case numbers”, which are NOT a lemon law case, but rather simply a reference number for the next time you call in with a complaint.

Watch out for the age-old trick of the “dealer trade assist” or similar wording used by some car dealers if a customer complaints about his/her 2012 – 2019 Ford vehicle that has symptoms/problems. Customers are often told “we will get you out of your car and into a new one”. Don’t fall for this time-worn consumer ploy. This is simply the dealer trying to take your Ford vehicle back in trade and sell you a new one, taking all the negative equity from your current Ford vehicle and hiding it in the loan or lease on the new replacement vehicle.

Our California lemon law is the avenue car buyers utilize to get their money back, or a new replacement Ford vehicle.

Under our California statute, consumers who buy or lease a new get to exercise their California Lemon Law rights if they have a qualifying repair history.

We invite you to contact us today. We are consumer advocates.  We are on your side. We have settled over 15,660 California lemon law cases.  We have 29 years of experience as we do ONLY “lemon law cases” – no other area of legal practice.